khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 9612602871
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification process that you'll need to complete to gain access. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is available. Click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the designated time, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If it's changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can proceed to play the app as usual.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can redeem your winnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card information, UPI (Unified Payments Interface) details, and all relevant bank account information. This is a mandatory step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate the process, reducing the time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing adds to the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes, not for withdrawals. The bonus funds are separate from your withdrawable balance, earned through gameplay. Any winnings made with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check your transaction status, go to your account settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
In addition to our impressive collection of games, we offer live dealer games for those who crave the authentic casino atmosphere from the comfort of their own home. We prioritize your convenience and security by providing support for multiple deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies. Our platform ensures fast transactions, allowing you to focus on maximizing your winnings.
khelplay takes pride in its exceptional customer service and robust security measures, providing a comprehensive range of gaming options to cater to diverse preferences. The dedicated team of customer support is available 24 hours a day, 7 days a week, ready to assist players through live chat, email, or phone, ensuring a seamless and enjoyable gaming experience. With a strong focus on customer satisfaction, the support team is always available to address any questions, concerns, or issues that may arise, providing prompt and effective solutions to guarantee a hassle-free experience.